FAQ's
-
HOW MUCH EXTRA TIME SHOULD I PLAN FOR?
The driver can arrive 10 to 15 minutes earlier than your scheduled time. Please be ready to avoid missing your appointment.
-
IS THERE AN AGE LIMIT?
NO: There is no age limit. However,No minors (under the age of 16) are allowed on trips outside Clay County unless they are accompanied by an adult. Any children under 12 years of age must be accompanied by an adult at all times.
Please call dispatch @ 785-632-2447 for further inquiry.
-
CAN I GET SAME DAY SERVICE?
YES: We may not be able to accommodate, but we will give it every effort. In town rides are easier to schedule vs out of town rides.
-
WHAT IF I DON’T KNOW HOW LONG MY APPOINTMENT WILL TAKE?
You are important to us, we will work hard to accommodate unforeseen and unavoidable delays. Once you make it to your appointment. You will be put as a will call and as soon as your appointment is complete. Call the dispatch service @785-632-2447 and we will work hard to get you a ride to your next destination.
-
CAN I PREPAY FOR FUTURE RIDES?
Our program here in Clay County offer pre-pay tickets. The values come in at $10 (with 10 punches) and $15 (with 15 punches) . Each punch on a ticket is equal to $1.
Call Dispatch @ 785-632-2447 to inquire more about them.
-
CAN MY PET RIDE WITH ME?
Yes under the following conditions:
a. Pets must be carried in portable Kennels
b. Service animals (need not be in or kennel)
Call dispatch @ 785-632-3644 for further inquiry
-
DO I NEED TO PROVIDE MY OWN CHILD SEAT?
Yes/No. One Car Seat can be provided upon request. Any additional Car Seats must be provided by the customer.
Call Dispatch @ 785-632-3644 for futher Inquiry
-
WHAT IS NOT ALLOWED IN THE TRANSPORTATION VANS?
The following is prohibited on our CCGPT Transportation Vans:
a. Any Straight Blade Knives or Folding blade knvies exceeding 3 inches
b. Vehicle Batteries
c. Gasoline, Kerosene, diesel or fuel cans
d. Casutic or flamable liquids
e. Non- Folding shopping carts
f. Non- Folding baby carriages
g. Large bundles that obstuct a clear path way or aisle.
d. Large items such as but not limited to
- bicycles
- Sharp objects or instruments
-Fishing poles with exposed hooks